Terms & Conditions
Last updated: 8 June 2026
These Terms and Conditions (“Terms”) govern your access to and use of the VULCAPAY website and any services we make available through it. By using the website or our services, you agree to these Terms. Please read them carefully.
1. Who we are
VULCAPAY is a trading name of ATOL next s.r.o., a limited liability company (společnost s ručením omezeným) incorporated under the laws of the Czech Republic, with company identification number (IČO) 22292683, registered office at Zenklova 24/54, Libeň, 180 00 Praha 8, Czech Republic, registered with the Metropolitan Court in Prague (Městský soud v Praze) under file no. C 414061 (“VULCAPAY”, “we”, “us”, “our”).
You can contact us by email at info@vulcapay.cz or by post at the address above.
2. Scope of these Terms
These Terms apply to all visitors and users of this website, and to clients who use our services, in addition to any separate written agreement you enter into with us. Where a separate services agreement conflicts with these Terms, the services agreement prevails for that service. We may update these Terms from time to time; the current version is always published on this page with its effective date.
3. Our services
VULCAPAY provides payment‑related technology and services designed to help businesses accept and move payments. Any regulated payment, electronic‑money or card‑acquiring services are provided through, or in cooperation with, duly licensed partners, and are subject to a separate services agreement, onboarding and due diligence. Eligibility, fees, settlement and service levels are set out in that agreement. Nothing on this website constitutes legal, financial, accounting or tax advice.
4. Use of the website
You may use this website only for lawful purposes. You must not:
- use it in any way that breaches applicable law or regulation, or is fraudulent or harmful;
- attempt to gain unauthorised access to, interfere with, or disrupt the website, its security or its underlying systems;
- infringe our or any third party’s rights, including intellectual‑property rights.
Content on this website is provided for general information only and does not constitute advice on which you should rely.
5. Accounts
Where you register for an account or client portal, you are responsible for keeping your credentials confidential, for all activity carried out under your account, and for providing accurate and up‑to‑date information. Please notify us promptly of any unauthorised use.
6. Intellectual property
All intellectual‑property rights in this website and its content are owned by or licensed to ATOL next s.r.o. You may not copy, reproduce, distribute or otherwise exploit any part of the website without our prior written consent. The “VULCAPAY” name and logo are our protected marks and may not be used without permission.
7. Third‑party services and links
The website may contain links to, or integrate with, third‑party websites and services. These are provided for convenience only; we do not control and are not responsible for their content, availability or privacy practices.
8. Availability and changes
We aim to keep the website available but do not guarantee uninterrupted or error‑free operation. We may update, suspend or withdraw all or part of the website or our services where reasonably necessary, including for legal, regulatory, security or maintenance reasons.
9. Disclaimers and liability
The website is provided “as is” and “as available”. To the fullest extent permitted by law, we exclude implied warranties relating to the website.
Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law (including liability for harm caused intentionally or by gross negligence, or for harm to a person’s natural rights). Subject to that, we are not liable for any indirect or consequential loss, or for loss arising from your use of, or inability to use, this website.
10. Data protection
We process personal data in accordance with our Privacy Policy and our Cookie Policy, in line with Regulation (EU) 2016/679 (GDPR) and Czech Act No. 110/2019 Coll.
11. Complaints and dispute resolution
If you have a complaint, please contact us first at info@vulcapay.cz so we can try to resolve it. Consumers may also use out‑of‑court dispute resolution before the Czech Trade Inspection Authority (Česká obchodní inspekce, www.coi.cz), the competent ADR body for consumer disputes, and the European Commission’s online dispute resolution (ODR) platform at https://ec.europa.eu/consumers/odr.
12. Governing law and jurisdiction
These Terms and any dispute arising out of or in connection with them are governed by the laws of the Czech Republic. The competent courts of the Czech Republic have jurisdiction, without prejudice to any mandatory consumer‑protection rules of your country of habitual residence.
13. Contact
ATOL next s.r.o. · Zenklova 24/54, Libeň, 180 00 Praha 8, Czech Republic · info@vulcapay.cz